While the products we sell have changes over the years, our company's committment
to quality has remained the same. We realize that unsurpassed service, integrity
and trust are essential in maintaining a strong relationship with our customers,
Our customer satisfaction has always come first. All of our service calls are
taken in a timely manner. Our first time call completion rate is 95%.
We are able to maintain that rate for a number of reasons...
- Our technicians are factory trained and carry frequently used parts and supplies.
- The products that Burwood has chosen to market over the past 40 years have alwasy
been of the highest quality and from reputable manufacturers.
- We stand behind the products we sell.
- Burwood realizes that customer satisfaction has and always will contribute to
the success of our business.